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User guide

How does an online auction work?

Sellers deliver bottles to the Celtic Whiskey Shop, Dublin or Celtic Whiskey Bar & Larder, Killarney. These bottles are then checked by our team and listed on the website for the next auction. Celtic Whiskey Auction runs every month and registered users can bid on the bottles once the auction has begun. The highest bidder at the close of the auction is then notified and asked for payment- they have 7 days to pay for their Lot (otherwise late fees will apply) .The seller receives payment within 7 days after all their sold items have been paid for by their respective bidders.

How much is my bottle of whisk(e)y worth?

At Celtic Whiskey Auction we offer valuations free of charge. If you would like a valuation, please email a description of the whisky & image to: Jack@celticwhiskeyauction.com. Please note that the value of a bottle of whisky is constantly fluctuating, valuations will be given based on latest market trends.

What fees do you charge?

Selling on CelticWhiskeyAuction.com couldn’t be easier! The seller’s fees are:

A €5 (plus VAT) registration fee for each lot.

An additional €5 (plus VAT) fee if you’d like to put a reserve on that lot.

We would only recommend setting a reserve price if it’s a niche product that’s rarely seen for sale but this decision is solely up to yourself. Please also note the following

5% Sellers commission on hammer price. Sellers commission reduces to 3.5% on all lots over €2000.

There is no VAT on the hammer price of whiskey, spirits, wine or memorabilia sold at auction

VAT is charged at 23% on registration, commission, listing and reserve fees only

(Please see the buyers tab for buying fees)

As a seller when do I pay my listing and reserve fees?

These are deducted from your final invoice when we make payment for your sold items.

How do I sell my whiskey?

To sell your whiskey, please register at Celtic Whiskey Auction and then fill out a submission form to post with your bottle(s) or deliver to Celtic Whiskey Shop. Please visit our selling page.

As a buyer, what payment methods are accepted?

Payment for bottles on Celtic Whiskey Auction will be accepted via the following:
-Bank Transfer
-Credit or Debit Card

How do I get my bottle to celticwhiskeyauction.com?

Bottles along with submission form must arrive at least one week prior to the start of the auction in which they will be listed. Please either send your bottles by courier or hand deliver to:

Celtic Whiskey Shop

27-28 Dawson Street,

Dublin 2

We are open 7 days a week, Mon-Sat 10.30-7pm, Sun 12.30pm-6pm.

Alternatively, you can also drop bottles and a submission form off to our sister premises, Celtic Whiskey Bar & Larder, 93 New Street, Killarney. They are open 7 days a week, Mon-Sun 12.30pm-11pm.

When does the auction end?

The end date of the current auction is always clearly displayed on the homepage.

From 8 pm onwards, the software begins to monitor online activity on the Celtic Whiskey Auction site. It will then close the auction at an unspecified time to defend the site against sniper software. As a result, the site will begin the closing process from 8pm onwards rather than closing at a specified time.

From previous experience, it will most likely finish sometime after 9pm. This process will also eliminate any need to rush bids at 8pm.

How do I set a reserve?
We will discuss reserves when booking in your bottles. Please note that reserves attract an additional fee per lot (€5 per lot) and are at the auctioneers discretion.

How many items can I submit?
As many as you wish.

What does it cost to list an item?
A €5 (plus VAT) registration fee for each lot.
An additional €5 (plus VAT) fee if you’d like to put a reserve on that lot.

Please note these charges are applicable each time a lot is listed in the case of relistings.

When do I get paid?
Usually around 14 days after the auction has ended. Please note that if we have to wait on payments coming in from the winners of your entered lots then this may take longer.

How do the bid increments work?

€5-€29.99. €2 increments
€30-€149.99. €5 increments
€150-€499.99. €10 increments
€500-€2499.99. €25 increments
€2500-€4999.99. €50 increments
€5000-€9999.99. €100 increments
€10,000+ €500 increments

How should I pack my bottles for transit?
To make sure your bottles are well protected, please keep your bottles upright, wrapped in plenty of bubble wrap and tightly packed in a strong, cardboard box. Please make sure to include the form below & fill out the relevant details. Bottles must be sent to: Celtic Whiskey Shop, 27-28 Dawson Street, Dublin 2.

Please note that all bottles sent to us are done so at your own risk. We will not be responsible for any damage or lost in transit. Keep note of your tracking numbers too.

If you are based overseas, especially if you’re in the US, please speak to us before you send in any bottles.

Can I bring the bottles to you?
Of course! You can drop bottles and submission form off at the Celtic Whiskey Shop, 27-28 Dawson Street, Dublin 2. We are open 7 days a week, Mon-Sat 10.30-7pm, Sun 12.30pm-7pm.

Alternatively, you can also drop bottles and a submission form off to our sister premises, Celtic Whiskey Bar & Larder, 93 New Street, Killarney. They are open 7 days a week, Mon-Sun 12.30pm-11pm.

What bottles do you accept?
We specialise in whisk(e)y, however we do accept other spirits, wines & accessories too.

We reserve the right to refuse any bottle for auction. If there is a doubt over the authenticity of a bottle, it will not be put into auction and returned to the seller.

Is there anything Celtic Whiskey Auction doesn’t accept?
Unfortunately we do not accept the following:

Cream liqueurs

Unofficial samples/minis, this includes press packs which are unsealed

Unofficial/home made merchandise

Any bottle which is unsealed or the seal is no longer intact

Bottles which are leaking

Bottles which are in a condition which is not suitable for sale, i.e. containing mould, etc

Items which contain foods e.g. chocolate etc. We can’t be responsible for use-by dates or allergen information

Please see above for our right to refuse any bottle from the auction.

Do I have to pay VAT?
VAT is only applicable to fees and surcharges.
Shipping charges are inclusive of VAT, where applicable.

How long does it take to receive my successful lot?
If you have won a bottle, once payment is received by Celtic Whiskey Auction, your whiskey will be dispatched within 7 working days.

Irish Orders – 2-3 working days of dispatch

UK Orders – 5 working days of dispatch

European Orders – 7 working days of dispatch

The Rest of the World varies, dependent on location.

Can I collect my winning lots in person?
Of course. Collection from Celtic Whiskey Shop & Celtic Whiskey Bar & Larder is free. Please note: bottles can only be collected once they have been paid for and will only be stored for 2 weeks. Please wait for an email from our team to let you know your bottles are ready for collection before coming to the shop. After 2 weeks, there is a daily charge of €2 per bottle until the bottle is collected.

Can you ship internationally?
Yes. We can ship to a lot of places. For a full list of countries we can ship to and pricing, please see our delivery page. Unfortunately we currently are unable to ship to Canada.

Can I insure my bottles?
Insurance is available at checkout for total breakage and loss only but does not cover minor damage and leakage in transit.

What if my item doesn’t meet the reserve price?
We will offer you the chance to re-list the item in our next auction or send them back to you. Please note that we will still require the initial reserve fee (if applicable) and registering fee if you choose to have your bottle returned to you. The listing fee and reserve fee (if applicable) must be paid each time the bottle is listed in the case of relsitings.

How quickly do I get paid?
Payment is only complete if the buyer has paid Celtic Whiskey Auction, however, sellers can usually expect payment within 14 days from the end of the auction. Payment is made by direct bank transfer and can take a few days to show in your account.
Any banking charges or exchange rates are paid for by the seller.

What dates are the auctions? When do I need to get my bottles to you?
Dates for our future auctions can be found in our Auction Calendar. Bottles must be in for exactly one week before the auction.

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